Skip to content

What’s an intranet (and does your group want one)?


“What’s an intranet, anyway?”

After a couple of hours of analysis into intranets, you may end up asking that very query. All of them sorta look the identical, and all declare to do the identical issues in barely alternative ways. There’s not a lot to inform them aside, or make clear what they really do. 

This text helps reply that query. We clarify the aim of an intranet, why corporations use them, and whether or not they’re nonetheless related within the trendy office.

Let’s get to it.


What’s an intranet? A easy definition

What’s the function of an intranet?

Potential advantages of intranets

Issues with intranets

The necessity for extra: a platform that helps staff succeed

Shifting on from trendy intranets


What’s an intranet? A easy definition

First, we have to have a really speedy Latin lesson. Don’t fear; it’ll solely take 10 seconds.

The phrase intranet is made up of two phrases: “intra” which is Latin for inside or inside, and “web” which is brief for community.

An intranet is solely a community that’s inside your group. You often must log in with some firm credentials, and entry is restricted to staff solely. 

Usually, coworkers use intranets to search out data, talk inside a corporation, and collaborate collectively. 

What’s the function of an intranet?

Now we’ve defined what an intranet is, let’s dive into what an intranet ought to do.

At its naked bones, most intranets have the identical function: to attach staff to the work-relevant data they want. This implies an intranet ought to efficiently assist folks to:

  • Talk management and organizational updates (e.g. company information, group adjustments)
  • Discover the proper particular person they’re on the lookout for by way of an worker listing or organizational chart
  • Kind and retailer necessary recordsdata and paperwork (e.g. coverage paperwork, expense varieties)
  • Talk and collaborate with anybody throughout the enterprise (e.g. cross-departmental tasks)
  • Spend much less time on the lookout for one thing, and extra time being productive
See also  Your Zoom picture is limiting your profession

Potential advantages of intranets

For those who’ve by no means had an intranet, they may assist enhance your org-wide communication. Listed below are some advantages organizations hope to see when implementing an intranet (or an alternate platform): 

Improved communication

Leaders can share the most recent firm information by way of top-down bulletins. Nevertheless, contemplate platforms that additionally help peer-to-peer and bottom-up communication to create a clear, inclusive, and silo-free office. 

Elevated productiveness

With a central hub for all of your necessary updates and data, folks have entry to the whole lot they should get their work executed. You’ll see staff acquire focus, as they spend much less time trying to find the proper paperwork. This results in higher enterprise effectivity and price financial savings for the group.

Increased ranges of connection

Alternatives for coworkers to socialize with one another, probably resulting in a subsequent lower in workers turnover. In case your firm tradition interprets in your intranet, there will likely be better visibility of the enterprise imaginative and prescient, values, and path.

Drawback with intranets

Whereas the advantages are definitely enticing—individuals who have used intranets earlier than know they are not nice at fixing the issues they got down to clear up.

Change occurs sooner than ever in in the present day’s world of labor. Groups are sometimes a combination of in-office and distant, and new data comes throughout our desk (or telephones) at a head-spinning tempo. For these causes, intranets battle to reside as much as their supposed function–regardless of their alleged advantages. Listed below are some frequent issues organizations encounter with their intranet:

Expensive and well timed to implement

Intranets take months to onboard, they usually typically cost by consumer rely. This requires an amazing quantity of effort, funding, and sources from HR, IT, Communications, and different departments. 

See also  Supervisor Communication - HRNasty

Troublesome and irritating to search out data

Creating a brand new web page for each new matter and initiative compounds the issue of intranet bloat. New pages pile on outdated ones, so it rapidly turns into tough to search out what that you must know what’s related. That is extraordinarily irritating and should extremely disrupt the digital worker expertise. 

10 methods worker intranets break and litter:
Show me how


Poor consumer expertise

Collections of hard-to-navigate pages implies that an intranet is usually cluttered and unsuccessful. Not solely do recordsdata rapidly turn out to be out-of-date, however folks spend hours trying to find the proper data. 

Lack of cellular performance

Conventional intranets sometimes help desktop looking however neglect cellular experiences. Subsequently, deskless employees are excluded and may’t entry the intranet whereas they’re on the highway—few intranet suppliers help a cellular app, and nearly all of them really feel like an afterthought.

These issues imply that customers discover themselves both distracted by barrages of notifications, tuned out from the noise (irrelevant content material), or pissed off by the poor consumer expertise and lack of cellular help. That is what we name the engagement lure—somewhat than rising collaboration, the onslaught of notifications and lack of readability frustrates staff as a substitute.

Now what? 

The necessity for extra: a platform that helps staff succeed

On the finish of the day, you need software program that’s going to assist staff really feel completed of their work and provides them a way of belonging throughout the group. Intranets aren’t the answer you’re on the lookout for.

It’s been reported that solely 13% of staff use their firm’s intranet every day. One of many greatest causes for that’s that the software program they use isn’t user-friendly nor intuitive to be taught. Speak about unengaging. 

What trendy organizations want is a platform that focuses on success as a substitute of spamming staff beneath the guise of engagement. It may well not merely present staff with documentation and recordsdata. 

Workers wish to be enabled and celebrated, not simply engaged. Nevertheless it’s not one thing the intranets of in the present day’s world are geared up to do, particularly in a digital office. 

In in the present day’s people-centric office, your platform ought to assist join:

  • Colleagues: Maintain staff digitally related to search out the proper folks rapidly. It ought to successfully help communication and collaboration even in distant work environments. 
  • Leaders: Fashionable collaboration instruments ought to allow leaders to share updates and mannequin firm values, but in addition encourage two-way communication.
  • Info: Workers spend numerous time looking for the proper folks and sources. They should get related, fast updates with out the expense of their time and focus.
  • Firm tradition: In a hybrid world, everybody needs to be uncovered to your organization tradition, whether or not within the workplace or at dwelling. You’ll want a communication device that breaks down silos and surfaces actual worker tales.


Shifting on from trendy intranets

So what’s an intranet? Principally, they’re software program that may’t sustain with the ever-evolving office. They’re simply not the proper device for the job they usually’re on the way in which out. When all is alleged and executed, you need staff engaged and making significant contributions. And for that, that you must create a tradition of success