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Shiny Pennies – gothamCulture

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We’ve all skilled shiny pennies. As youngsters, it appeared so magical to carry a newly-minted penny, because it sparkled within the gentle of day. Once we held it subsequent to a different penny, we immediately drew a comparability and determined one way or the other that the previous one might have by no means been as new or stand out so brilliantly.

Many consumers communicate of latest additions to their group very similar to these shiny pennies. The eyes of CEOs gentle up as they describe the abilities of a brand new chief who has simply joined the corporate. One not too long ago informed me, “This new individual is so good they will see round corners!” One other famous, “This one is a house run – much more efficient than anybody else on my group – there’s no comparability!

These different leaders who’ve been with their corporations for an extended time period typically see their senior executives turn into enamored to the perceived skills of a brand new group member and might wrestle with what they really feel are unfair comparisons. They will typically really feel some sense of envy that may evolve into resentment because the boss continues to reward the intelligence, capabilities and potential contributions of the most recent individual to hitch the group.

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And the brand new one that has simply joined the corporate additionally feels the feelings and the invariable back-channel feedback which happen.

Within the Boston Govt Coaches method, we work with purchasers on understanding what is going on inside the “system” or firm during which they function and we encourage them to discover what they’re experiencing and the way they really feel about it earlier than drawing any conclusions or appearing upon them.

We name it “Constructing Consciousness earlier than Shifting to Motion.”

As I work with various purchasers who’re experiencing turnover on the highest ranges of the corporate (and albeit, who isn’t?), I ask in regards to the new additions to the group and hear fastidiously to the solutions. One shopper not too long ago informed me that the boss had introduced in a brand new member of the C-Suite and was talking glowingly about that individual.

“What are you noticing?” I requested.

“Nicely, the boss thinks they stroll on water.”

“And what are you experiencing if you hear that?

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“It actually makes me offended – we’ve been working for years to make the corporate profitable, and now the brand new individual is seen because the chief who can repair every little thing.”

“I’m sensing some resentment from you,” I replied.

“You’re spot on – this new member of the C-Suite is a “Shiny Penny,” who isn’t any extra skilled or smarter than me.”

“And what do you do with that feeling?” I inquired.

“Nicely, I tamp it down, nevertheless it doesn’t go away. It makes me really feel unbalanced and even much less productive – and I typically assume the boss sees me in another way than earlier than. I discover myself reacting to the brand new man in a really unproductive method.”

It was with that comment that I noticed the shopper’s notion shift. They out of the blue realized that the state of affairs – the brand new “Shiny Penny Phenomenon” was shading their method to others. I requested another query:

“And what could be a productive method?”

From there the shopper spoke at size about how they’d beforehand labored successfully with all members of any group. And the shopper realized that the Shiny Penny might need even been a label that had been placed on them at instances. They opened up about their emotions and realized that the label and the emotions they felt had shaded their method to others – and so they had successfully misplaced their “heart.”

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When my shopper discovered that heart, the reply shined as a lot as any new coin:

“Each penny is shiny to start with, and when it begins to boring, it nonetheless has the identical worth. It’s as much as me to not let the label get in the way in which of the true worth – and work with that individual as a member of the group, simply as I all the time have.”

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Dave Bushy
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