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Learn how to Enhance Firm Tradition With Recognition

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Whereas there are numerous methods to draw and retain workers, two high methods to face out in a aggressive expertise market is to enhance firm tradition and create a powerful employer model. Firms with supportive firm cultures is not going to solely appeal to the very best expertise, however may even make high workers need to keep.

This turned a major focus for Plymouth Neighborhood Houses (PCH), a number one social housing landlord with 16,000 properties and 600+ workers within the UK. The corporate had struggled prior to now to interact and unite its dispersed workforce of cellular and community-based staff in Plymouth, so PCH determined to revamp its method to reward, recognition and communications to face out as an employer of alternative. 

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PCH tablet mockup

In 2019, a company-wide survey revealed that just about half of PCH’s workforce felt disconnected from the group, and solely 38% of workers reported feeling persistently acknowledged for his or her work.

Workers needed extra two-way communication the place their voices may very well be heard, and there have been points with the corporate’s earlier intranet that made communications tough. 

PCH partnered with Reward Gateway to launch the “Jannet” hub, the corporate’s personal worker engagement platform that may replicate the corporate’s model and meet workers’ recognition and communication wants. The brand new “Jannet” hub permits managers and workers to share blogs, vlogs and updates which debate totally different concepts and encourage two-way dialogue amongst their groups. It was additionally a high precedence to search out new methods to help worker wellbeing, so PCH added a Wellbeing Middle the place all employees had entry to a number of assets that help their bodily and psychological well being.

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Since reward and recognition had been a high precedence for workers, PCH added a seamless eCard system to make it easy for each managers and colleagues to acknowledge nice work. Workers had been additionally calling for a stronger reductions providing, so the corporate launched SmartSpending™ to additional help workers’ monetary wellbeing.

PCH eCards mockup

68% of employees both despatched or acquired an eCard within the final yr, which seems like an enormous leap ahead on condition that PCH highlighted worker recognition and reward as one among their greatest downside areas. Workers have additionally been utilizing their new reductions, with over $163k spent by workers in only one yr.

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Learn the total case examine right here to be taught extra about PCH’s employer model and firm tradition journey.


For those who’re enthusiastic about studying extra about how we will help you, get in contact with us, and a member of our staff will stroll you thru how our options can help your distinctive enterprise objectives.

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